Frequently Asked Questions (FAQ)
What services do you provide?
We specialize in a variety of home construction and improvement services, including:
- Custom Home Design and Construction
- Kitchen and Bathroom Remodeling
- General Contractor Services
- Site Preparation and Landscaping
How can I request a consultation?
You can request a consultation by contacting us via:
- Email: info@countyhomesservice.com
- Phone: (351) 465-1862
Alternatively, you can fill out the contact form on our website, and we’ll get back to you promptly.
What is your pricing structure?
Our pricing depends on the service provided:
- Some services are billed on an hourly basis (e.g., consultations and design work).
- Other services have a fixed price based on the scope of the project (e.g., site preparation, construction tasks).
You can view detailed pricing on our Services page or contact us for a personalized quote.
What is your service area?
We primarily serve Beverly, MA, and surrounding areas. If you are outside this area, please contact us to discuss availability.
Do you offer warranties or guarantees?
Yes, we stand by the quality of our work. Most services come with a warranty period to ensure customer satisfaction. Specific warranty details are included in your project agreement.
How do I schedule a service?
To schedule a service:
- Select your desired service from our Services page.
- Contact us via email or phone to confirm availability.
- We will provide you with a quote and scheduling options.
What is your return or refund policy?
Since we provide services rather than physical products, refunds are handled on a case-by-case basis. Please refer to our Return and Refund Policy for detailed information.
Do you handle permits and inspections?
Yes, we can assist with obtaining necessary permits and scheduling inspections for your project. Permit fees are typically included in the final quote.
Can I customize a service?
Absolutely! We specialize in tailoring services to meet your specific needs. Whether it's a unique home design or custom materials, let us know your requirements, and we’ll make it happen.
What payment methods do you accept?
We accept the following payment methods:
- Credit/Debit Cards
- Bank Transfers
- Checks
- Payment plans (for eligible services)
How long does a project typically take?
Project timelines vary based on the scope and complexity of the work. For example:
- Smaller services like consultations or painting may take a few hours to a day.
- Larger projects like custom home construction can take several months. A detailed timeline will be provided before the project begins.
Do you provide free quotes?
Yes, we offer free quotes for most services. Contact us to discuss your project, and we’ll provide an estimate based on your requirements.
What materials do you use?
We source high-quality materials to ensure durability and aesthetics. For specific requests, we can accommodate your preferred materials or recommend trusted options.
Can I track the progress of my project?
Yes, we provide regular updates on your project. Our team will keep you informed about milestones and timelines through email or phone.
What happens if I need to cancel or reschedule?
If you need to cancel or reschedule a service, please contact us at least 48 hours in advance. Rescheduling is free, but cancellations may be subject to a fee depending on the timing and service.